Bye bye love

To answer my mom's comment on the previous post, Yes, DirectTv does indeed talk back. On Monday morning our DVR box inexplicably died. Well, I guess Adam was able to explain it. He said they only make them so that they last 1.5 years and then tell you you have to sign another 2 year agreement when you call to get it fixed. I spent 40 minutes on the phone pushing the power button then the reset button then both at one time. Then I had to move it to another outlet (all of which i had already tried). It wouldn't even turn on. Seriously, their answer was to say that we could send ours in and they would send us a new one. I've heard that any time you deal with them they renew your contract another 24 months so I asked if that would happen and they said yes. I said I would rather cancel my service then sign up for another two years with them and asked if there was anything they could do for me. He put me on hold an came back with.... their convenient service plan. If I paid an extra $5.99 a month they could then fix it under my service plan. Oh, and I'd have to renew only for one year. I then asked what the cancellation fee is and he transferred me to customer service (he was in tech support). So I asked her what the cancellation fee was and she said she could get me the service plan just for the next 9 months (which is when our original contract runs out). I said no thanks I just want to know how much it'll cost me to leave today. I finally got my answer and got off the phone. It looks like this will be our last week with them. We had another box (non-DVR) and I hooked it up in the living room. Its already a pain to not be able to rewind the news to show Adam the ginormous storm clouds out in the Pacific. I will miss the product but not the company.

A new Mac mini is in the mail so we can hook up our TV to the internet and stream shows from the web. Apparently this means we REALLY need a HDTV. I'm still holding out though. I secretly love our CRT. Which is no longer a secret.